Our office will be closed Thursday 11-28-24 & Friday 11-29-24 in observance of Thanksgiving. If you need emergency service you can still reach us at 513-932-7200.

Accessibility Statement

Accessibility Statement for Comfort Solutions Heating & Cooling

This is an accessibility statement for Comfort Solutions Heating & Cooling.

Measures to support accessibility

Comfort Solutions Heating & Cooling takes the following measures to ensure accessibility of www.comfort-solutions.net
  • Include accessibility as part of our mission statement.
  • Include accessibility throughout our internal policies.
  • Integrate accessibility into our procurement practices.
  • Provide continual accessibility training for our staff.
  • Assign clear accessibility goals and responsibilities.
  • Employ formal accessibility quality assurance methods.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Comfort Solutions Heating & Cooling is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Feedback

We welcome your feedback on the accessibility of Comfort Solutions Heating & Cooling. Please let us know if you encounter accessibility barriers on Comfort Solutions Heating & Cooling: We try to respond to feedback within 2 business days.

Technical specifications

Accessibility of Comfort Solutions Heating & Cooling relies on the following technologies to work with the particular combination of web browsers and any assistive technologies or plugins installed on your computer:
  • HTML
  • CSS
  • JavaScript
These technologies are relied upon for conformance with the accessibility standards used.

Limitations and alternatives

Despite our best efforts to ensure accessibility of Comfort Solutions Heating & Cooling, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below. Known limitations for Comfort Solutions Heating & Cooling:
  1. Comments from users: Uploaded images may not have text alternatives because we cannot ensure the quality of contributions. We monitor user comments and typically repair issues within 10 business days. Please email us and let us know about the issue if you encounter an issue.
  2. Archived documents: Might not work with current assistive technologies because they use outdated technologies that do not support accessibility. We convert documents to new formats upon request within 3 business days. Please contact info@comfort-solutions.net for support.

Assessment approach

Comfort Solutions Heating & Cooling assessed the accessibility of Comfort Solutions Heating & Cooling by the following approaches:
  • Self-evaluation